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Bury St Edmunds St Andrew's Street South business owners voice frustration over CityFibre road closures





A Bury St Edmunds business owner has voiced his frustration at an ongoing road closure, which has now been in place for over two weeks and which he said is impacting his trade.

Howard Jones, who owns Molly Carpets in St Andrew's Street South, said he was originally told the road would be closed from March 27 to 31 to allow for CityFibre work to be carried out, but when the closure continued he said he was not pre-warned.

He said the work has had an impact on his ability to receive deliveries, as well as the footfall of some other businesses along the street.

The closure on St Andrew's Street South
The closure on St Andrew's Street South

"At the moment if we get deliveries, we would have to build a bridge to get it in," he said.

"If we hadn't caught them [the workmen] before they left when deliveries were coming we would have been stuck.

"The fact the works have been extended is frustrating - why did no one talk to us businesses and apologise. There was not even a letter to us to say they were extending it."

The closure has been in place since March 27
The closure has been in place since March 27

Mr Jones said he believes it would be better for the work to be carried out overnight when businesses in the street are closed.

A CityFibre spokesperson said: “We met with Mr Jones to discuss the ongoing works CityFibre is carrying out as part of our £8m full fibre rollout in Bury St Edmunds.

"While work on St Andrews Street South was extended due to the poor weather and bank holiday weekend, the section directly outside Molly Carpets started on 11th April and is due to be completed by Friday.

"We understand the inconvenience that can be caused by road closures which is why we make it a priority that access to businesses is maintained.

"We would like to thank the local community for their patience on this and will continue to work as fast as we can."