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CityFibre confirm Bury St Edmunds broadband boost back on track

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The company behind an £8 million project to build a full fibre broadband network to reach every home and business in Bury St Edmunds has said its work is now back on track after swapping contractors.

CityFibre aims to connect around 20,000 homes and businesses in the town to a superior and more reliable broadband service, capable of gigabit speeds – putting Bury in the top tier of all UK towns and cities for connectivity.

Having parted company with Lite Access Technologies UK at the end of November, Telec Networks, which is based in Ipswich, was taken on at the end of February to finish the job.

Charles Kitchin (45059147)
Charles Kitchin (45059147)

Charles Kitchin, CityFibre’s city manager for Bury St Edmunds, said: “Last year we had issues with our contractor, we were not happy with the quality of their work, they were taking a long time and despite a number of conversations with them we decided to end our contract.

“We recognise that the job done by the previous contractor was not up to the standard we were expecting and we know residents, especially in Moreton Hall and the Hardwick area, have been frustrated with some of the work that had been done.

“But we have now made sure we have the right company for the job, gearing them up slowly, they will be repairing defects first, finish off unfinished areas and then we can get on working through the rest of the town.”

Mr Kitchin said once the whole project was completed, estimated to be in March 2022, it would be a real asset to the town.

He said: “This is not just about streaming Netflix, there is a whole host of community and national advantages to it, particularly with the likes of healthcare, education and all the things we have been thinking about during this pandemic.

“It has become more and more obvious with more working from home just how important reliable and fast connectivity is, and as our homes become smarter and smarter in the future this work now will change people’s lives in the future for the better.”

He added that Moreton Hall and Hardwick residents could expect to see work restarting in those areas this month.

Lite Access Technologies was contacted for comment.

To find out more, go to www.cityfibre.com

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