More than 50 homes in Thurston, near Bury St Edmunds, have lost their gas supply after ‘damage caused to a gas main’

More than 50 homes have lost their gas supply in a Suffolk village.

According to Cadent, there has been an ‘unplanned interruption’ to supplies in Thurston, near Bury St Edmunds, due to damage caused to the company’s gas main by a ‘third party’.

It is understood the houses affected are in the Beyton Road area.

In a notice to residents, Cadent says: “Emergency Alert.

“We wanted to make you aware that there may be an unplanned interruption to the gas supply in Thurston, Suffolk, due to damage caused to our gas main by a third party.

“Our teams are on site and will be working hard to fix this as quickly as they can but a Cadent engineer may need access to your property to safely isolate your gas supply.

“When one of our engineers arrives at your door, they will always show you their identification card.All of our colleagues wear identification badges which they should display when talking to you.

“However, If you want to check that this is not a bogus caller, please feel free to give us a call on 0800 389 8000 and select Option 2 .

“We can confirm they definitely work for us.

“Our engineers will not be offended if you close the door and call us to check they are who they claim to be. They are happy to wait on the doorstep until you are happy to let them in.

“Thank you for your patience and support, Cadent.”