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Ixworth Surgery staff praised for 'fantastic' work during coronavirus pandemic



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Staff at a GP surgery have had praise heaped on them after working virtually ‘non-stop’ since the start of the coronavirus pandemic.

Emily Black, 22, and daughter of Audrey Black, lead practice nurse at Ixworth Surgery, said the work her mother and team had been doing was ‘absolutely fantastic’ and that many staff had been working extra hours.

When it came to rolling out the vaccine for residents, Emily said staff had reacted quickly to make sure jabs could be administered.

Staff at Ixworth Surgery have had praise heaped on them after their efforts throughout the coronavirus pandemic Picture by Tyler Collins
Staff at Ixworth Surgery have had praise heaped on them after their efforts throughout the coronavirus pandemic Picture by Tyler Collins

“They only found out the vaccine was coming last Tuesday and had to have the clinic ready on the Saturday,” Emily said last week.

The vaccines needed were collected from East Bergholt, Essex, on January 22 and extra staff came in the next day to ensure as many jabs were administered as possible.

Around 700 vaccines were administered on that date, with around 300 expected last week. Over 90 per cent of registered over-80’s had had their initial vaccine as of last Wednesday.

Ixworth Surgery Picture by Google (44175313)
Ixworth Surgery Picture by Google (44175313)

“I just think it’s fantastic the amount of dedication that the team have shown in getting the vaccine sorted,” Emily said.

She added: “They (the staff) are so reserved. I have seen how hard my mother works and they really need a big thank you.”

The surgery’s doors have remained open while many others have closed theirs, with face-to-face appointments continuing.

Audrey, who has also taken on a coordinator role in the last few months due to a colleague faced with a bereavement, said it had been ‘fairly hectic in the last couple of months’.

“We’ve always been here open doors, face-to-face when patients need to see us, and the nursing team have never stopped doing any of their routine nursing jobs,” she said.

“Initially, when we went into first lockdown things got very quiet, but since then it really has stepped up a pace,” she added.

Audrey said there had been times where work was stressful, but that the team spirit was strong at the surgery.

“There has been many a time where you think, ‘God I just can’t do this any more’, but you just urge each other on,” she said.

To keep up-to-date with all the latest developments with your local hospitals and other health stories, click here.

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