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Suffolk GP Federation apologises after coronavirus vaccine appointments cancelled in Haverhill, Debenham, Woodbridge and Stowmarket



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Health officials have apologised after issues with the supply of the coronavirus vaccine resulted in cancelled appointments at four Suffolk centres on Monday.

Centres at Stowmarket, Haverhill, Debenham and Woodbridge had to close this morning after their doses of vaccine expired earlier than expected.

However, the Suffolk GP Federation Federation, which is running the Covid-19 vaccination programme for 28 of Suffolk's 62 GP practices, did clarify that a new supply of the vaccine had been received and that 'normal service' would resume tomorrow.

The Suffolk GP Federation released a statement apologising to affected residents
The Suffolk GP Federation released a statement apologising to affected residents

"We were due to be vaccinating for a half-day at The Mix, Stowmarket, today but, unfortunately, because the vaccine we received expired within three days rather than the 3 ½ days we were expecting, we have had to cancel today’s appointments," they said in a statement.

"We recognise this is very inconvenient for the people affected and apologise to them.

"They have all been contacted and invited to make a new appointment, and vaccinating at The Mix will resume in the morning [Tues].

The Federation said all those affected had been contacted to rearrange their appointments
The Federation said all those affected had been contacted to rearrange their appointments

"The issue was that we were expecting a supply of the Pfizer vaccine that we could use over 3½ days but we were supplied with vaccine that had to be used within three.

“Our vaccination centre at Trinity Park, Ipswich, which opened on Saturday, is running today but our centres, at Debenham, Haverhill and Woodbridge, are also closed today for the same reason as Stowmarket’s."

It comes as a senior doctor from the Federation said all patients over 80 would be contacted about their vaccine appointments by the end of this week.

Dr Ruth Bushaway, the Federation’s medical director, said she was aware that some patients who had not yet been contacted were anxious they were going to miss out.

“I can assure them all that this isn’t the case and that people over 80 who haven’t already heard can expect their invitation, either by text or letter, very soon,” she said.

“We have a list of all patients who need to be offered a vaccination and will ensure we contact all of them”.

Around 17,000 patients registered at the 28 GP practices over the age of 80 will be invited for a jab at one of the five vaccination centres being run by the Federation.

They are located at Debenham, Haverhill, Stowmarket, Trinity Park, Ipswich and Woodbridge.

Texts about appointments are being sent from “NHS-NoReply” and include a unique booking code and a link to a website so the patient can book an appointment online.

For those who do not have a mobile phone, they will be posted first-class letters.

The texts and letters will enable patients to book an appointment to have their vaccination.

For any FAQ's on the vaccine programme or booking an appointment, visit: https://suffolkfed.org.uk/covid-19-vaccination-programme/covid-vaccination-faqs/

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