Bury St Edmunds hair salon Ooh La La in Risbygate Street sees customer return to pay £160 for hair treatment
A town centre hair salon has thanked the public for their support after a customer returned to pay for a £160 treatment.
In a Facebook post, Ooh La La in Risbygate Street, Bury St Edmunds, has shared the good news – a woman who left the salon without paying for her treatment on Thursday, has paid the outstanding money via a telephone yesterday.
Speaking to SuffolkNews on Friday, Emily Curtis, owner of the hair salon, said the incident has taken her trust away.
However, she was amazed with the support from the community after putting out an appeal following the incident.
In a social media post yesterday, it said: “The amount of messages we received was overwhelming, and just people’s kindness in general has taken us by surprise.
“We really appreciate peoples kind words, people just popping by to tell us how sorry they are, and even the cakes.
“We have even had people offer to settle the balance for us, which is another level of kindness.
“It just goes to show what a town and community we have in Bury St Edmunds.”
On Thursday afternoon, a woman was asked to pay for her hair treatment, but said her card wasn’t working properly and she needed to go to her car to get another card.
On the request of the staff at the salon, the woman left her bag behind and said she would be back in two minutes – however she did not return.
When the team at Ooh La La looked inside the bag they found it still had tags on and was empty.
The incident was then reported to the police, and on Saturday, the woman called the salon to make the payment.
In yesterday’s post, the salon added: “This has definitely made us more vigilant and hopefully it has brought more awareness to all us small businesses, and shown that although competition is healthy, we are all here for each other when the chips are down.”