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Bury St Edmunds residents told to expect 'disruption' to mail services after 'significant' Covid-19 outbreak at Royal Mail delivery centre in Skyliner Way



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Residents in Bury St Edmunds are being told to expect disruption to Royal Mail services after a 'significant' Covid-19 outbreak at the main delivery centre.

A Royal Mail spokesperson said a coronavirus outbreak at the office in Skyliner Way affected more than 32 people which, coupled with 28 staff off sick or on annual leave, left around 60 staff off work at the same time.

They said: "In the Bury St Edmunds area we are experiencing disruption to service due to significant Covid-related and other sickness absences.

Royal Mail delivery office in Skyliner Way, Bury St Edmunds. Picture: Google Maps.
Royal Mail delivery office in Skyliner Way, Bury St Edmunds. Picture: Google Maps.

"Due to the exceptionally high numbers of staff absent we have been rotating deliveries in the area so that our customers receive their mail as frequently as possible.

"We apologise to customers for any inconvenience they have experienced.

"We expect our levels of service will begin returning to normal as soon as possible."

The spokesperson added anyone with concerns over the delivery of their mail should contact the Royal Mail customer service team on 03457 740740 or via their website: www.royalmail.com

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