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More than 25,000 in Norfolk and Suffolk called mental health helpline during pandemic




A phone line set up to provide immediate help to anyone experiencing a mental health difficulty during lockdown has been used by more than 25,000 across Norfolk and Suffolk.

The Norfolk and Suffolk NHS Foundation Trust partnered with the local CCG to set-up the service seven months ago. Around half of the calls have led to an individual receiving or being recommended for support.

Dr John Hague, of the CCG, said: “It’s so important that we all have the opportunity talk with someone when experiencing adverse mental health issues, and the fact that this phone line operates 24/7 means that opportunity is always available.”

The phone line is available in Norfolk and Suffolk (Stock image)
The phone line is available in Norfolk and Suffolk (Stock image)

The CCG has also reported this week a low number of two and three year olds taking up a flu vaccination this year. Health chiefs have urged parents to not ignore the quick and painless procedure.

24-hour helpline: 0808 196 3494

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