Suffolk Libraries to combat digital exclusion by offering free SIM cards in new scheme with National Databank and Good Things Foundation

Suffolk Libraries is to combat digital exclusion by offering free SIM cards as part of a new scheme.

Anyone struggling to get a mobile phone contract will soon be able to get a free SIM card with mobile data through the organisation.

It was awarded funding from Suffolk’s Digital Inclusion Fund to administer the National Databank across the county.

The aim is to help at least 500 people through the project.

Thomas Hollyer, Suffolk Libraries’ digital inclusion lead, said: “With the current cost of living crisis, the free data provided by these SIM cards will provide a vital lifeline to those facing financial difficulty to be able to search and apply for work, access online services and stay in touch with their support networks without having to worry about how they can keep on top of their phone bill.”

One unhoused person that was able to get a SIM card through the scheme said it left them feeling like they had ‘won something’ and it was ‘incredible’ to feel connected again.

The Good Things Foundation provides the SIMs for free with the Suffolk funding covering the cost of managing the scheme.

Suffolk Libraries is also interested in hearing from any charities or organisations who work with people that could benefit from the project.

Philip Faircloth-Mutton, Suffolk County Council’s cabinet member for environment, communities and equality, said: "We're thrilled to support this new initiative, which directly addresses digital exclusion in our communities.

“By providing free SIM cards, we're empowering individuals to stay connected, access essential services, and improve their opportunities.

“This scheme represents a crucial step towards ensuring that everyone in Suffolk has the digital tools they need to thrive."

The project officially launches on Tuesday

There will be an event for the databank project for anyone interested in finding out more the following Tuesday, in Ipswich County Library’s Lecture Hall at 1.30pm.

The National Databank is a scheme that distributes free SIM Cards with preloaded data, calls and texts to people who are facing digital exclusion as they cannot afford the cost of a mobile phone contract.

The Digital Inclusion Fund is provided by Suffolk County Council in partnership with Suffolk Community Foundation.