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Fresh concerns in Bury St Edmunds over City Fibre works disruption after Hospital Road left a ‘mess’



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New concerns have been raised about ongoing City Fibre works across Bury St Edmunds and the disruption they are causing residents.

Hospital Road has been left a ‘mess’ after resident parking was suspended and City Fibre started work last month, however minimal progress has been made, according to Peter Cheverton, of Out Westgate.

Peter, who has a resident parking permit for nearby Hospital Road, said work started on October 25, with a resident parking suspension until November 1. The suspension was subsequently extended to November 5 and then again to November 12.

CityFibre has started works in Hospital Road but not progressed, leaving residents with no parking and a mess of barriers and trenches in the road - pictured is Peter Cheverton in Hospital Road. Picture: Mark Westley
CityFibre has started works in Hospital Road but not progressed, leaving residents with no parking and a mess of barriers and trenches in the road - pictured is Peter Cheverton in Hospital Road. Picture: Mark Westley

“The sum total of work is a trench that has been covered over with plastic boards and purple piping piled up inside green plastic barriers that are regularly a target of the louts passing by in the small hours of the night,” said Peter.

“The contractor staff of three spent more time on their phones and sitting in their cars than actually working on digging the trench to lay the pipes, which are still lying next to the covered trench, on the road surface.”

Peter said there was ‘not a chance’ the work would be completed by the end of the latest parking suspension expiry today and expects it to be extended once again.

The suspension was subsequently extended to November 5 and then again to November 12. Picture: Mark Westley
The suspension was subsequently extended to November 5 and then again to November 12. Picture: Mark Westley

In the meantime, we are having to find different places to park, which isn’t always easy,” he said.

“We had absolutely no information about this beforehand, other than the signs suddenly appearing.”

Two weeks ago, SuffolkNews reported on Queens Road residents fined for using parking bays suspended for City Fibre works, although no work had started on site.

Concern has also been raised over long-running City Fibre works in Eastgate Street.

Charles Kitchin, CityFibre’s city manager for Bury, said: “We’re sorry to learn concerns have been raised and want to reassure residents we always endeavour to manage disruption and complete construction as quickly and efficiently as possible.

"However, it can sometimes take a little longer than expected and we have experienced delays due to team members self-isolating in line with safety protocols.

“Our £8 million digital transformation project in Bury is on course to be completed in 2022.

“We want to thank the community for their patience while we work to bring gigabit-speed connectivity within reach of nearly every home and business in the town.”

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