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Great Barton Montana Care Home near Bury St Edmunds rated outstanding by CQC

Staff and residents of a care home near Bury St Edmunds are celebrating after it was rated outstanding for a second time.

Montana Residential Home, in Great Barton, was given the overall outstanding rating after Care Quality Commission (CQC) inspectors visited in September last year.

The home, in East Barton Road, is run by eight Benedictine nuns, nine lay staff and eight volunteers and cares for 16 people.

Sr Thaya Moses, care home manager, with staff members outside Montana Residential Home Picture by Mark Westley
Sr Thaya Moses, care home manager, with staff members outside Montana Residential Home Picture by Mark Westley

Care home manager Sr Thaya Moses, who has been at the home since 2002, said: “We are thrilled to get outstanding a second time. We are really happy and pleased.

“Montana Care Home is outstanding because of the whole team-effort to meet person-centred, individual and responsive care to all our residents. It is a real pleasure to meet the needs of the people who choose to come and stay at Montana.

“This is our vocation. We are called to care for others.”

The home was rated outstanding in care, responsiveness and leadership and good in effectiveness and safety.

In the report published on January 9, inspectors noted how residents were ‘exceptionally well supported and treated with gentle kindness’.

Residents also told inspectors the support they received was ‘unconditional’.

Staff had a good understanding of identifying risks residents might face. The report said when inspectors stepped on a pressure mat next to a resident’s bed, staff responded in three seconds.

Medicines were stored and administered to residents correctly, a balanced diet was given and there were enough staff to meet people’s needs.

The home also received an outstanding rating in 2018.

On what she loves most about her role, Sr Moses said: “I enjoy spending time with the residents, talking to them and getting their stories.

“And I support staff if they have problems.”

Montana Residential Home is owned by the religious order of Grace and Compassion Benedictines who provide care and support to vulnerable adults across four locations in the UK as well as in India, Kenya, Uganda and Sri Lanka.