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Green Duck's Benny Mansfield offers some advice for companies with staff working from home

A new year is here, and I’m sure I wasn’t the only one glad to wave farewell to 2020!

While we may not have planned for such a seismic shift our personal and professional worlds, there were positives to be found among the challenges of 2020 – such as, a change in attitude towards working from home, ever-emerging and advancing technology to support the future of business, and an increased awareness of cybersecurity.


Green Duck (43824934)
Green Duck (43824934)

A significant lesson learned from 2020 was the benefits of flexible working; better work-life balance and the ability to work when most productive are great for employees, while reduced absenteeism and lower operational costs are great for business. Indeed, Facebook stated that 50 per cent of its workforce will be working from home permanently in the next five to 10 years – and they weren’t the only ones! there are a few things to consider first.


To enable your team to work seamlessly between the home and the office, it’s vital to equip them with the tools to do so and to have the right IT infrastructure in place. Providing fit-for-use laptops and mobile devices, as well as a solid cloud solution, is essential for secure storage of and remote access to files.

Collaboration tools such as Microsoft Teams (part of the Microsoft365 suite) ensure remote workers still feel like a team – just because they’re scattered throughout the land, doesn’t mean they have to feel disconnected. With the ability to collaborate on live documents, chat in real-time, host video conferences and meetings, and have everything you need in one place, Microsoft Teams makes remote working a breeze.


An unfortunate side effect of the pandemic is an increase in phishing emails, so vigilance is critical. Carry out penetration testing to gauge organisational weaknesses and invest in training, such as the government-backed Cyber Essentials scheme, to help employees recognise the signs, stay protected and minimise the risk of data breaches.


In the new remote working world, employers’ responsibility for employee wellbeing is more important than ever. Without the ability to physically leave the office, it’s easy to slide into 24/7 work-mode. Put in place regular check-ins and encourage employees to switch off to avoid burnout.

If your business is planning to maximise the benefits of remote working, we can help you make a smooth transition. Call me on 01284 700015 or email me at benny.mansfield@greenduck.co.uk to get started.

Read more: Business news and opinion from around Suffolk