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Contamination problems at Haverhill recycling site are tackled by joint working between a council and estate agents




An estate agent and a council have worked together to help some Haverhill residents improve the quality of their recycling.

West Suffolk Council identified a high contamination rate in the recycling in Spring Close, where residents use a communal bin area.

They contacted the new managing agents, Balmforth with an offer to improve the situation and after a site visit, a number of measures were agreed that are helping householders better manage their waste.

Cllr Peter Stevens, West Suffolk Council, and Mariann Jacklin, of Balmforth Estate Agents, at the signed and secured bin area. Submitted picture
Cllr Peter Stevens, West Suffolk Council, and Mariann Jacklin, of Balmforth Estate Agents, at the signed and secured bin area. Submitted picture

Mariann Jacklin of Balmforth, said: "We welcomed the approach by West Suffolk Council to work together to solve a problem we had also identified, having just started to manage the building.

"It was clear residents were having difficulty in getting into the bin store.

"We found this was because of bulky waste and bags left by others, so we arranged to clear the area, installed a lock and put up signs provided by the council.

"The signs show what should go into the recycling bin, and we include this guidance in the packs we give to all new residents. This has been really productive, for us, the residents and the town."

Cllr Peter Stevens, WSC cabinet member for operations said: "I’m delighted that Balmforth Estate Agents were so willing to work with us to fix an issue they had only recently taken on.

"I extend the offer of support to other managing agents of other properties with communal bins, experiencing similar problems.

"The challenge with recycling is protecting the quality of the material carefully collected by mindful residents.

"If nappies, glass, food waste and other non-recyclable material contaminate the load we collect, it all has to be treated as waste and burned. "It is also very helpful that Balmforth are giving the recycling guidance to new residents, and I thank them for their openness to taking action."