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Haverhill businesses prepare to welcome back customers for the first time in three months




Much to their delight – and relief – businesses in many sectors will be opening their doors to customers for the first time in three months tomorrow as the national lockdown eases further.

All shops, not just non-essential, as well as pubs and restaurants (for customers seated outdoors only), gyms, hairdressers and beauty salons will be up and running once more.

John Mayhew, spokesman for Heart of Haverhill, said: “We are delighted that many of our much-loved shops and businesses will be reopening from Monday, April 12.

The team at Glasswells in Haverhill. Picture by Glasswells
The team at Glasswells in Haverhill. Picture by Glasswells

“Now, more than ever, it is crucial that we support our businesses and our town.

“We urge businesses and shoppers alike to sign up for the Loyal Free app and start taking advantage of promoting special offers – and benefitting from them. Footfall is key to a healthy town centre.

“Heart of Haverhill looks forward to doing all we can to support our businesses going forward.”

Licensees Rachel and Peter Cawston getting ready to open the Chestnut Tree in West Wratting for customers again next week - outside only! Picture by Mark Westley
Licensees Rachel and Peter Cawston getting ready to open the Chestnut Tree in West Wratting for customers again next week - outside only! Picture by Mark Westley

Among the business set to reopen is Glasswells, in Haverhill High Street, a family-owned retailer that also happens to be celebrating its 75th anniversary this year.

While some areas of the business have been allowed to continue under the national guidance and the website has been thriving, Glasswells store in Haverhill, as well those in Bury St Edmunds, Ipswich, Sudbury and Saffron Walden have remained shut for three months.

Now, after the retail sector was given the go ahead to reopen, Glasswells is looking to make up for lost time while ensuring its special landmark year is one to celebrate.

Paul Glasswell, managing director of Glasswells, said: “We know how difficult the last 12 months has been across the whole retail sector.

“Glasswells is no different although we have had some areas of growth across the business.

“It is well-reported that many people have looked to improve their own surroundings, perhaps at the expense of a summer holiday, and we expect that to continue in 2021.

“But first and foremost, we just cannot wait to have customers back and for them to once again enjoy the renowned Glasswells experience in safe and welcoming surroundings.”

Mr Glasswell said the three-month hiatus gave an opportunity to improve the Haverhill store with new designs and subtle lay-out changes to make sure customers could shop safely.

He added: “We are ready to welcome customers back. It is a strange way to start our 75th year in business but we are planning some celebratory events once guidance allows us to.

“I would like to thank all our loyal customers who have continued to support us and also sent us warm wishes. And also our staff who have shown commitment and resilience throughout the last year.

We have all missed the interaction with customers, and each other, and we are counting the days until Monday.”

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