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Haverhill Library piloting new health and literacy project



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The charity which runs the library service in Suffolk is running a pilot project in Haverhill to help local people access and understand online information about their health.

The new health and digital literacy project is offering 1-2-1 support, either over the phone or at Haverhill Library.

The new service from Suffolk Libraries is aimed at anyone who might be finding it hard to get the health help they need.

Paul Rowlinson, the health and digital literacy co-ordinator at Suffolk Libraries. Picture: Belle Rowlinson.
Paul Rowlinson, the health and digital literacy co-ordinator at Suffolk Libraries. Picture: Belle Rowlinson.

Since lockdown, more services have moved online and healthcare services are becoming increasingly digitised but many struggle to read and understand written health information so many still struggle to find the information they need.

Suffolk Libraries’ new health and digital literacy project in Haverhill is part of a partnership programme by Health Education England which also involves CILIP, the library and information association, Libraries Connected and Arts Council England.

Haverhill has been chosen for the new programme because it has been identified as an area where people would benefit from more support in accessing health information.

Haverhill Library in Camps Rd. Picture: Mark Westley
Haverhill Library in Camps Rd. Picture: Mark Westley

Paul Rowlinson, health and digital literacy coordinator at Suffolk Libraries, said: “The internet is a great place to find help when it comes to your health but it can be confusing as there is so much information out there and sometimes people don’t know where to start or might not even have access to a computer.

“Our staff are trained in helping people find the information they need and we’re happy to help.

“Anyone in Haverhill is welcome to call me for advice or I can help them book a session at the library with someone to show them the best sources of information and how to understand what’s out there.”

Fore more information contact Paul on 07868 662341 or at: paul.rowlinson@suffolklibraries.co.uk