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Concerns expressed over Haverhill's health services will be dealt with, says NHS West Suffolk Clinical Commissioning Group




The organisation that commissions GPs and other health services in Haverhill has said it is committed to doing all it can to address the ‘significant challenges’ facing the town.

The NHS West Suffolk Clinical Commissioning Group (CCG) was responding to a request sent to it by Haverhill Town Council following a meeting last week for improvements to be made to health services.

Cllr Alan Stinchcombe outside the Haverhill Family Practice, where he is a patient. Picture by Mark Westley.
Cllr Alan Stinchcombe outside the Haverhill Family Practice, where he is a patient. Picture by Mark Westley.

Read more about that meeting and its outcome

Commenting yesterday, Lois Wreathall, the CCG’s deputy director of primary care, said: “We welcome feedback from all members of the community and will respond in due course to any issues they have raised with us.

“Going forward, we are committed to working with the town council and our alliance partners to allay any concerns the local community has about health provision in the town.

“There is no doubt that Haverhill faces significant challenges but we are clear that these can only be overcome is by working in partnership with the local community.”

Lois Wreathall, NHS West Suffolk Clinical Commissioning Group's deputy director of primary care
Lois Wreathall, NHS West Suffolk Clinical Commissioning Group's deputy director of primary care

Haverhill Town Council has asked the CCG to address five main areas.

1. A review of the GP and primary care services in Haverhill to establish whether the current commissioning meets statutory duties on reducing inequalities, ability to access health services and the patient experience.

2. A plan of action needs to be drawn up to address any shortfalls found by the review, setting a timetable for meeting objectives on achieving at least similar GP and primary care provision as the average across the CCG area.

3. Publish a schedule for the provision of an additional health facility (‘Health Hub’) to include community-based secondary health care such as local X-Ray and other diagnostic services appropriate for the population size of Haverhill and the town’s remoteness from a hospital, so Haverhill has equality of access to these type of services comparable to other large market towns within the CCG area.

4. Publish a plan to urgently address the patent inequality of mental health provision for Haverhill.

5. Publish a plan to address the lack of dental practitioners in Haverhill.