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Management of an 'Inadequate' village surgery is taken over by the provider of Haverhill GP practice

Five months after the Care Quality Commission (CQC) rated it as 'inadequate', The Steeple Bumpstead Surgery has become a branch of the Christmas Maltings and Clements Practice in Haverhill.

The change was made because the provider of the small, stand-alone surgery, Provide Community Interest Company (CIC), withdrew after struggling to attract and retain staff.

The problems faced by the Bower Hall Drive surgery resulted in it being placed in special measures by the CQC following an inspection in the summer.

Read more about that HERE

There are currently no permanent doctors or nurses at the site.

The provider of General Practitioner (GP) services at the Steeple Bumpstead Surgery has now changed, as of today, from Provide Community Interest Company CIC to the Suffolk GP Federation.

Steeple Bumpstead Surgery. Picture by Mecha Morton
Steeple Bumpstead Surgery. Picture by Mecha Morton

The new opening times for the Steeple Bumpstead Surgery are 8am to 6.30pm on Tuesdays and Thursdays and 8am to 1pm on Wednesdays and when it is closed or appointments are not available, patients will be invited to attend either Clements or Kedington Surgery and will have access to a full range of general medical services.

A Suffolk GP Federation spokeswoman said that Clements Surgery was four miles by road from Steeple Bumpstead and there was a good bus service and parking facilities available,.

The change became effective today and patients who need an appointment should now ring the Clements Surgery on 01440 841 300.

To ensure all patients have access to the services they will need in the long term, Suffolk GP Federation isrecruiting one additional doctor and a nurse to support up to 2,500 new patients from Steeple Bumpstead, who are joining the Christmas Maltings and Clements Practice.

Dr Tom Curtis, Primary Care Medical Director for Suffolk GP Federation, said: “The Steeple Bumpstead Surgery was in a very difficult situation following the withdrawal of the current provider.

“We felt it was in the best interests of both Steeple Bumpstead and Christmas Maltings and Clements patients for The Federation to step-in and provide as orderly a transition as possible.

“Without such a move, the Steeple Bumpstead patients may have been dispersed with less time for neighbouring practices to plan and adapt.

“Primary care remains under great pressure, but with CCG support, we aim to help minimise disruption and build a sustainable practice for the future.”

Kate Vaughton, chief operating officer at West Suffolk CCG, said: “We are happy to help support these new patients. Of course, people have a choice of where they have their care. Our Suffolk services will be extended to those people in this practice area.”

The Steeple Bumpstead Surgery is now closed until Tuesday, November 5, to allow time for an IT transition to happen. During the closure, more appointments will be made available for both Clements and Steeple Bumpstead patients, but will be held at either the Clements or the Kedington site.