Care provider Quality Living Plus joins the growing list of company’s to work from The EpiCentre at Haverhill Research Park

In-home senior care company Quality Living Plus, has taken an office at The EpiCentre at Haverhill Research Park, to accommodate its growing business.

Company owner, Betty Mungofa, said: “Our service users are located in the Haverhill, Clare, Long Melford and Sudbury areas, so The EpiCentre is ideally suited for us as it is in the centre of this region.

“We like The EpiCentre a lot. The offices are spacious which allow us to store our equipment as we have quite a bit of equipment that we use to train our staff and there is a café here which allows people from the community to come any time giving us exposure to a wider circle of people.”

Quality Living Plus, which is regulated by the Care Quality Commission, has a contract with Suffolk County Council with 60 per cent of its clients coming from this source.

The remainder are private users recommended through word of mouth. The company provides in-home care, helping older adults continue to live independently at home.

This includes visiting care, live-in care, dementia care and respite care.

Betty’s colleague Clement Adu Sarfo said: “All our carers receive professional specialised training before we match the best carers to the client’s specific requirements.

“We offer real care solutions and care plans, specifically designed to support a family’s needs.”

Both Betty and Clement are registered nurses, she worked at Addenbrookes, the Cambridge University Hospital, for nine-and-a-half years and Clement worked at Cambridge Manor Care Home.

“I think what makes us stand out is that before we start supplying the service we meet the service users and their families and assess their needs and expectations.

“What we have found with the drop-in visit service is that our clients want consistency and flexibility.

“Our service user can call us any time and we will make sure that what they are requesting we can do it,” adds Clement.

Helen Earl, centre manager at The EpiCentre, said: “We welcome Betty, Clement and their team to the centre, to fulfil this very important domiciliary care role for the region.

“Oxford Innovation’s business support role should be invaluable in helping the company to grow.”